About Us

Anchoring the Program

Workforce Education
& Development

MTEF Professional
Development Programs

Professional Standards

Speakers Bureau

Information Resources


Hospitality & Tourism

Hospitality & Tourism
Workforce Taskforce

MTEF Professional
Development Programs

Maryland Smiles Course

This course has been designed for front line workforce members and students. It covers five hours of inter-personal skills, tourism knowledge and problem solving.

Maryland Taxi Host Course

This course prepares front line transportation workers to better serve as community ambassadors. They receive customer service training, key site information and map reading skills and are given a written test at completion.

Training schedules for Maryland Taxi Host can be downloaded here.

Registration forms for Maryland Taxi Host can be downloaded here.
After downloading and filling out the registration form, please fax to 410-757-3809 or email.

For help with your questions or further information, please call 410-974-4473 or Email Us at any time.

Maryland Tourism and Travel Summit

The Summit, held annually since 1980, provides industry members with an intensive collection of workshops and seminars to enhance their business and professional success. The ever-changing and developing array of professional skills and knowledge necessary to succeed in the tourism and hospitality industry are covered in multiple sessions.  Visit the Maryland Tourism Council Web site for more information under Events/Conference.